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Finding and Keeping Good People – Your People Plan – HR, Team Building and Retention

One of the biggest challenges facing small business operators is how to recruit and keep good people. The people who work for you are your most valuable resource. They represent your business and their service and attitudes will affect your success in attracting and maintaining a strong customer base.

To build a loyal and effective team you must devote considerable time and effort to hiring, training and managing employees. Before hiring anyone, it’s important to clarify why they are needed, the type of person you are looking for and the job description. This is a concise outline of the tasks you expect carried out, including any special conditions they will have to work under.

We help you develop a job specification, a checklist of the skills, education, training, attributes and personal qualities required for a specific job. This is an essential tool for screening applicants. We can also work with you to craft and implement a people plan to improve your chances of long-term business success. Contact us to learn more about how we can help you.

Improving Your Effectiveness – Organizational Design and Business Process Flow Mapping

The operation of your business is concerned with the production of goods and/or services that will create value. We’ll help you save time and money by streamlining and assessing your business processes with the following questions in mind:

  • What are your desired outputs?
  • What technology is necessary to produce those outputs?
  • What physical resources do you need to be able to produce those outputs?
    • Premises
    • Machinery
    • Equipment
    • Raw materials
  • What human resources do you need?
  • What financial resources do you need?
  • How do you plan and control the production or operation of the business?
    • Quality
    • Availability
    • Cost
    • Results

We can work with you to identify the appropriate production or operational methods for your business and greatly improve your business process effectiveness and save you money in the process.

Contact us to learn more about how we can help you.